Muzi Ford Customer Reviews


Write & Read The Latest Reviews Of Muzi Ford | MA Ford Dealership

Since 1932, our dealership has been focused on doing all the little things right, each and every day, in order to provide the highest level of customer satisfaction possible for each and every sales and service client that walks through our doors.

Here at Muzi Ford, we are always looking to improve our processes and we appreciate any and all customer input on our Massachusetts Ford Dealership.  If you could please take a few minutes and share your feedback on one of the sites below it would mean a lot to everyone at our dealership.

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Read Our Latest Customer Reviews!


I Don't Think I would go anywhere else (Google)
by Lisa Carrafiello from Waltham, MA
I had an unbelievable experience at Muzi Motors. I have turned in cars every three years whether I owned them or leased them. I've had many different makes and models. I honestly don't think I would go anywhere else from now on. My salesperson, Brian Mulvaney was top notch. The staff was extremely pleasant to deal with from the point when I was greeted at the door all the way up through to my financing step. My new car was ready in in the matter of hours. It was truly an excellent experience. I drove out of the lot and told myself that in three years I would be back. This dealership is one of the best, if not the best!


Scot Always Delivers On His Commitments (Google)

by Andrew Thorpe from Concord, MA
Scot Rodman has outstanding product knowledge and can fluently explain features, benefits and technical issues.  He can answer your questions about products and services and is willing to help you to understand the details.  Scot is committed to his work and sets very high personal standards.  I want to thank him for the extra time and effort he but in to make a deal happen quickly. Scot builds customer confidence by listening to their needs and concerns and addressing them in a timely fashion.  He makes sure that customers have a full understanding of what to expect from him, and he always delivers on his commitments. 


The people there know how to treat people (Google)

by Russ Connell from Ashburnham, MA
I picked up my new Ford Focus today 4-9-16. When I arrived at Muzi Motors, to purchase a new vehicle, I was greeted at the door, with a smile, and a "Can I help yo?" I asked to speak with Scot Rodman, as my son had just bought a vehicle from him last year. I was lead to Scot's desk by the salesman, who promptly told Scot that I was in the market for a vehicle.Scot remembered my son, so after the hello's and how do you do's, we got down to business. I told him what I was looking for, and he told me that he had one. Scot went out into the rain to show this car. I was looking for a coffee machine, because I felt that this was going to take awhile. It didn't, and I by no means felt rushed. Scot was very helpful in explaining everything to me. He was business, but also found the time to joke a little. The whole experience of buying a vehicle from Muzi Motors, is one that I will not readily forget. The people there know how to treat people. I really feel like I'm part of the Muzi Motors family. I felt that this dealership isn't one of those dealerships that drag you in and rip you off. I really felt that the people of Muzi Motors, really want to help. I have done business with many dealerships in my 66 years of bring on this planet, and I want to say that I have never felt more comfortable, than at Muzi Motors. I'm coming back, and if you're looking for a vehicle, go see Muzi Motors, you won't be sorry.


A Refreshing Experience (Edmunds.com)

by Bridget B from Wellesley, MA
This is our third vehicle that we have purchased from Justin at Muzi Ford. Every time we deal with Justin it is a refreshing experience. His knowledge and laid back approach make a major purchase a little bit easier and more pleasurable.


Well Worth The Drive! (Cars.com)
by Meredith Sheets from Worcester, MA
I went to this dealership because I found a 13 Edge online that had a great price. I drove about 25 minutes (from Worcester) for the deal. From the time I first walked into the dealership, everyone was friendly & helpful. From the test drive, which I ended up driving 3 different vehicles, to the financing manager I was given, thru delivery of my new vehicle everyone at Muzi was sooo nice. I live about 25 minutes from the dealership and I will definitely be going back for my next car!


Above & Beyond My Expectations (Cars.com)
by Brent M. from Waltham, MA
I just recently purchased a vehicle from this dealership. The communication, knowledge and experience is absolutely top notch. From the start when I was speaking with their online manager (Dina) to getting an awesome salesman (Justin) the entire process was seamless. If you are in the market for a new Ford, this is the only place you want to go. These guys went way above and beyond my expectations.


Helped My Family Out (Edmunds.com)
by Cathy M | Newton, MA
My oldest daughter had just bought her first car about 3 weeks ago from Brian Mulvaney. She was so happy with the purchase and ease of the process that when my youngest daughter's car went, I had her go see Brian as well. He knew that she was a full time student and needed something that would be very dependable and not cost too much in the service department. Once again he came through with a beautiful CPO Fusion that she loves. Anyone reading this review I would highly suggest visiting Brian he is the most helpful and trustworthy salesman you will ever meet.


Very attentive, and very quick & easy (DealerRater.com)
by Alexis D | Needham, MA
This was my first time buying a new car. After researching a bunch of makes and models online I finally decided on the Escape. After researching a few local dealership I decided to visit Muzi because they were the first to get back to me and the friendliest on the phone.  
When I arrived, I met with Scot Rodman who was very friendly and knowledgeable. We worked out a very fair deal between trade-in, maintenance plan & accessories in less than 30 minutes. Scot drew up the paperwork and I was in and out the door of the finance office in 30 minutes as well.
I am loving my Escape and just wanted to let everyone in the market for a new Ford to know that they should stop by Muzi Ford it was no pressure, no up-selling and very professional. THANK YOU!!


Ron was TERRIFIC!! (DealerRater.com)

Mes | Boston, MA

Ron was so patient and helpful during our lease purchase. He helped us get the car that is perfect for us and incredibly affordable. We love our new 2016 Escape, it is so much fun to drive! I would recommend this dealership to anyone looking for a new car.


Servicing my car (DealerRater.com)
Tim | Cambridge, MA
I brought my car back to the dealership to service my vehicle and they were quick and thorough. I love this dealership and the staff.



Muzi Just Does All The Little Things Right (DealerRater.com)

Doug | Watertown, MA
This is the best dealership around, everyone there is polite and extremely helpful. The first time I went to Muzi was back in 1986 and it has been my car dealer ever since. The Muzi family just knows how to treat customers right and provide hospitality to everyone in sales and service.  I recently had my Fusion serviced with an oil change and fluid flush. Jim in service was very friendly and helpful. The old school fundamentals of business are still in play here.  I recommend Muzi to all of my friends and family.